A Message from Our CEO on COVID-19

Commitment to Safety and Service During Challenging Times

To Our Valued Customers and Partners,


As the COVID-19 pandemic continues to impact communities worldwide, I want to personally address how Sho-Me Fire Protection is navigating these unprecedented times. Our top priority remains the health and safety of our employees, customers, and the communities we serve.


Adapting to Ensure Safety

We have implemented strict safety protocols in line with CDC guidelines, including:

  • Enhanced cleaning measures in our offices and service vehicles.
  • Providing personal protective equipment (PPE) for all employees.
  • Adhering to social distancing practices during installations and inspections.


Maintaining Reliable Service

Fire safety is essential, even during a pandemic. Our team is committed to providing uninterrupted service while prioritizing safety. Whether it’s performing inspections, maintenance, or emergency repairs, we’re here to support you.


Supporting Our Community

We’re proud to play a part in keeping critical facilities like hospitals, schools, and businesses safe. Thank you for trusting us to protect your property and loved ones during this challenging time.


Together, we will overcome these difficulties. If you have any questions or need assistance, please don’t hesitate to reach out.


Sincerely,

Drew Robbins, CEO

Customer Excellence: Sho-Me Fire Protection

November 6, 2025
At Sho-Me Fire Protection , excellence isn't just a goal -- it's an expectation. Our Springfield team recently received exceptional feedback from Kraft Foods , commending the group for outstanding communication , reliability , and responsiveness throughout their project. This recognition highlights what we value most: strong client relationships and a commitment to delivering quality fire protection services that our customers can depend on. Whether it's a major industrial project or routine maintenance, our teams work diligently to ensure every detail meets the highest standard. We're incredibly proud of the professionalism our Sho-Me Fire Protection team demonstrates day in and day out. Their dedication reflects the broader Big Muddy culture -- one built on integrity, accountability, and a shared mission to protect what matters most. To our partners, clients, and communities -- thank you for trusting us to keep you safe.

Community Impact: Big Muddy Fire Alarm

November 6, 2025
At Big Muddy Fire Alarm, we believe that trust is built through consistent service, clear communication, and a genuine commitment to the communities we serve. That dedication was recently recognized by Ottawa Public Schools , who shared outstanding feedback for our Topeka team's professionalism and responsiveness. The project showcased what sets our team apart -- from thorough coordination to dependable follow-up and attention to detail. Every installation, inspection, and service call is approached with the same goal: to protect people, property, and peace of mind. Here is what Darrell Moore, Director of Operations at USD 290 , had to say: "I just want to thank you and your team for all your hard work on replacing the fire alarm system at Ottawa Middle School and doing it so quickly. You and your team stepped up when we needed you most. Because of your hard work and diligence, we are able to have our staff and students in a building that we know is safe. I knew with you leading your team that I did not have to worry. Thank you for your hard work, your high standards and your dedication in helping us. You are very much appreciated." We're proud of the impact our Topeka office continues to make across Kansas , supporting schools, businesses, and facilities with reliable fire alarm solutions. Moments like these remind us why we do what we do -- because strong partnerships and trusted performance make our communities safer. At Big Muddy Fire Alarm, it's more than just service -- it's stewardship, and we're honored to be part of it.